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Use cases.
From question to source.

Three illustrative examples of LLooM answers with sources, plus the departments where you might start.

Less searching in vain.
More context, that matters.

IT procedure

How do I request VPN access?

In this example, the procedure calls for a request to the IT contact and access is enabled after approval. The document sets out the steps.

Technical manual

Where do I find the meaning of the E17 code?

The short manual lists code E17 under initial checks. Open the reference to see its context and document revision.

No source

What is the new procedure that has not been published yet?

The documents in this example contain no approved procedure that supports an answer. Ask the designated contact for the correct document.

No sources available

Illustrative examples with fictional text, not answers generated by the product.

Start with one department.
Build around your organisation.

IT and internal support

Approved procedures, onboarding and instructions. A useful starting point when the same questions recur every day.

Let's talk about your help desk

Technical manuals

Codes, components and manual revisions. We link each question to the documentation selected for your department.

Let's explore your manuals

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